Terms and Conditions

Dispatch Policy

Every effort will be made to ensure that items shown are in stock but many are made to order and we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 10 working days. If we are unable to despatch your order within 15 working days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

 

Prices and Tax

The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.

Delivery costs shown for deliveries outside the UK are an indication only, and will depend on the weight of your parcel. If they come to less than shown on the website we will issue a refund; if they come to more than shown on the website, we will contact you before proceeding.

 

Cancellation and Returns

If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

 

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

 

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

 

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

 

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Google Analytics & cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Elizabethan Herbal

18 Shrewsbury Gardens, Belfast, UK, BT9 6PJ
Tel. No: 028 9020 5146 | Email: ElizabethanHerb@gmail.com

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